Auctions
Run timed online auctions on your own website, approve bidders, settle winning bids and report on auction results.
Sell units through timed online auctions on your own website, with bidder approval, automatic proxy bidding, anti-sniping and a full settlement flow. Start with auction formats, then create your first auction.
Topics in this section
- Auction formats and who may bidThe six auction formats and three bidder eligibility options in MotoDealerHQ, how to switch them on, and what each one means for bidders.
- Creating and running an auctionCreate an auction from an inventory unit, set the price, timing, fees and disclosures, publish it, and pause, cancel or relist it.
- Bidders and approvalHow bidders register and verify their email and phone, how you approve, deny, suspend or ban them, and what bid limits and manual checks do.
- Bidding, proxy bids and anti-snipingHow bids, minimum increments, automatic proxy bidding, reserves, Buy It Now and anti-sniping extensions work in MotoDealerHQ auctions.
- Deposits, checkout and settlementBidding deposits on your Stripe account, winner checkout, verified payments, the atomic sale, pickup, nonpaying winners and second-chance offers.
- Disputes, fraud flags and overridesHandle auction disputes and chargebacks, review fraud and risk flags, use two-person overrides, and check the tamper-evident auction audit trail.
- The auction compliance gateWhy live auctions stay off until MotoDealerHQ records a legal review for your jurisdiction, how test auctions work meanwhile, and what disclosures bidders see.
- Auction reportsThe 19 auction reports, from sell-through and reserve success to revenue, gross profit and auction versus retail, with CSV export and print.