Security and privacy
How MotoDealerHQ keeps your dealership's data separate and safe, and the tools you have for sign-in security, audit, support access, exports and erasure.
MotoDealerHQ is built so that each dealership's data stays its own. This section explains how your data is kept separate, how to protect sign-ins, how to check who did what in the audit log, how to let MotoDealerHQ support in safely, and how to export or erase a customer's data.
Topics in this section
- How your data is kept separateHow MotoDealerHQ keeps each dealership's data apart, how access is checked on every request, and how to limit what your own staff can see.
- Two-factor sign-in, passwords and sessionsProtect your MotoDealerHQ sign-in with a strong password and two-factor codes, see where you're signed in, and sign out other devices.
- The audit logUse the audit log to see who changed what in your dealership, when, and from where, including every action taken during a MotoDealerHQ support session.
- Letting MotoDealerHQ support inGrant MotoDealerHQ support time-limited, read-only or read-write access to your console, revoke it at any time, and contact support.
- Exporting data and erasing a customerExport your inventory, leads, customers and reports as CSV, handle a customer's request to erase their personal data, and know what happens to your data if you leave.