MotoDealerHQ help center

Watch the demo walkthrough

A silent, captioned tour of the demo dealership's website and its read-only dealer console (4:37): inventory, a vehicle page, service booking, the web store and auctions, then leads, deals, service, parts, auctions and reports in the console.

Watch the tour

Browse by topic

• Getting started

  Sign up, set up your dealership, connect your domain and invite your team.

  For dealership owners and managers

  • Console tour
  • Demo walkthrough (video)
  • Sign up and trial
  • Setup wizard
  • Domains and HTTPS
  • All 7 topics in Getting started

• Your website

  Brand your dealership website, build pages from blocks, publish blog posts, events and jobs, and keep search engines happy.

  For marketing managers, owners and general managers

  • Themes & branding
  • Pages and blocks
  • Navigation & redirects
  • Blog, team, events, careers
  • Promotions & forms
  • All 8 topics in Your website

• Inventory

  Add and edit units, decode VINs, manage photos, categories, warranties, merchandising, sold units, costs and your OEM catalog.

  For inventory managers, sales managers and marketing staff

  • Adding units
  • VIN decode
  • Photos
  • Categories & data quality
  • Accessories & warranties
  • All 9 topics in Inventory

• Imports and DMS

  Bring inventory in from CSV, XML, JSON and API feeds or DMS export files, and review duplicates and differences before anything changes.

  For inventory managers, general managers and owners

  • Feed imports
  • File-drop connector
  • Reconciliation
  • Duplicates
  • DMS integration

• Marketplaces

  List your inventory on Google, Facebook and Instagram, the Trader sites and other marketplaces, and bring their leads back into your CRM.

  For inventory managers, marketing managers and dealership owners

  • Marketplace feeds
  • ADF leads

• CRM and leads

  Capture, assign and follow up every lead: pipeline, customers, live chat, two-way messages, tasks, appointments and automation.

  For sales managers and salespeople

  • Leads
  • Pipeline
  • Customers
  • Live chat
  • Messages
  • All 10 topics in CRM and leads

• Sales, deals and finance

  Take deposits and sell online, desk deals with tax profiles and approvals, handle credit applications and lenders, and invoice and collect payments.

  For sales managers, finance managers and dealership owners

  • Deposits and buy online
  • Deals and desking
  • Tax profiles and approvals
  • Credit applications and lenders
  • Invoices and payments

• Service department

  Run your service department in MotoDealerHQ, from online booking and check-in to repair orders, estimates, billing, warranty and reports.

  For service managers, service advisors, technicians and reception

  • Service setup
  • Online scheduling
  • Service calendar
  • Check-in
  • Repair orders
  • All 14 topics in Service department

• Parts and web store

  Manage parts stock across rooftops, order and receive from vendors, and sell parts and accessories online with pickup or shipping.

  For parts managers, parts counter staff and dealership owners

  • Parts inventory
  • Web store
  • Store orders

• Auctions

  Run timed online auctions on your own website, approve bidders, settle winning bids and report on auction results.

  For dealership owners, general managers and sales managers

  • Auction formats
  • Creating an auction
  • Bidders and approval
  • Bidding and anti-sniping
  • Deposits and settlement
  • All 8 topics in Auctions

• Reports and analytics

  Track stock, sales, leads and website traffic with the dashboard, the metrics page, the report library, exports, schedules and market research.

  For owners, general managers, sales and inventory managers

  • Dashboard and insights
  • Reports
  • Exports and schedules
  • Shared links
  • Metric definitions
  • All 7 topics in Reports and analytics

• AI assistant

  Ask questions about your own dealership data in plain English, with read-only tools, strict budgets and answers you can check.

  For dealership owners, general managers and department managers

  • Overview
  • Provider setup
  • Budgets & permissions
  • What it can do
  • Role assistants and policies
  • All 6 topics in AI assistant

• Multi-rooftop dealer groups

  Run several stores in one account: rooftops, stock transfers, group inventory, price rules, rooftop admins and the group overview.

  For dealer group owners, general managers and inventory managers

  • Locations
  • Stock transfers
  • Group inventory
  • Pricing and delegation
  • Group overview

• Marketing

  SEO audits, campaign tracking and lead attribution, ad spend and ROI, social posts with approval, and ad copy for your own marketing.

  For marketing managers, owners and general managers

  • Marketing overview
  • SEO tools
  • Campaigns & links
  • Ad spend & ROI
  • Social & ad copy
  • All 6 topics in Marketing

• Mobile app

  Install the MotoDealerHQ console on your phone, tablet or computer and get push notifications for new leads, chats and tasks.

  For all dealership staff

  • Install the app
  • Push notifications

• Billing

  Your MotoDealerHQ plan, free trial, usage limits, invoices, card payments and cancellation, all from Settings › Billing.

  For dealership owners and general managers

  • Plans and trials
  • Managing billing

• Security and privacy

  How MotoDealerHQ keeps your dealership's data separate and safe, and the tools you have for sign-in security, audit, support access, exports and erasure.

  For dealership owners, managers and anyone responsible for privacy

  • Data isolation
  • MFA and sessions
  • Audit log
  • Support access
  • Data export and erasure

• Platform administration

  For MotoDealerHQ operators: provisioning dealerships, SSL certificates, AI settings, storage, alerts, the server page and the control panel.

  For MotoDealerHQ operators

  • Provisioning
  • TLS certificates
  • AI settings
  • Storage
  • Alerts and server
  • All 6 topics in Platform administration